Overall rating:
(177 Reviews)
The only thing I did not like was lunch took forever to be served. It's an all day your until about 8 pm. If your going to go, take snacks with you.
Score:
Recommended:
YES
Recommended:
YES
We were picked up from our hotel right on time. The tour was obviously very well organized. We got our breakfast package, and got our instructions for the day as soon as all were present. The tour guides were excellent and gave us all the information we wanted and more with a great sense of humor. This site if Chichen Itza was a marvel to behold and the guides made sure we got fully immersed in the history of the place. They also have proper warnings about the local vendors, and they gave us ample time to roam around after the guided tour.
The time at the restaurant in Valladolid was short, but well worth it.
The bus diver did a marvelous job and we thoroughly enjoyed the whole experience. We just wished the day could have been longer.
Score:
Recommended:
YES
Recommended:
YES
Tour guide Jesus was excellent
Score:
Recommended:
YES
Recommended:
YES
Fernando was an amazing guide, keep him doing these tours. He made the day amazing. The tour was just the perfect amount of time and the bus was very punctual.
Score:
Recommended:
YES
Recommended:
YES
This tour was so incredibly worth every penny!!! The shuttle service picked us up from our hotel (we stayed at the Marriott by the airport which was about 1 whole minute away from where they have all the tour buses parked). We rode on a very comfortable tour bus with AC and reclining seats. They served us breakfast and our tour guide told us all about the site we were visiting. Once we arrived, he guided us for a while and then let us explore on our own. His name was Jorge and he was a WONDERFUL guide. Very passionate about the subject. Once we returned to the bus, they had cold beers and waters waiting for us along with cold towels!! We drove into Valladolid for a DELICIOUS buffet lunch and then headed for the sink hole. We napped the whole ride home. I HIGHLY suggest this tour. It was well worth it and we had such a fantastic and beautiful day.
Score:
Recommended:
YES
Recommended:
YES
The leader of my English group on Saturday December 19, 2015 to chichen itza was incredible. I wish I could have spent more time with him... His telling of the history was engaging and his passion for the job made it even better. How lucky you are to have him on your team. What a beautiful and informative trip this was! Also the the food on the bus and the restaurant was great and the bus was comfy!
Score:
Recommended:
YES
Recommended:
YES
Its a good tour to know more about Mayan history
Score:
Recommended:
YES
Recommended:
YES
Well organized and very informative tour. The guide was very friendly and knowledgeable. Wish they have given some more free time for shopping. we had to rush through shopping to get back to bus on time.
Score:
Recommended:
YES
Recommended:
YES
I truly enjoyed the trip, it was amazing, and the guides were really knowledgeable, and very attentive.
Score:
Recommended:
YES
Recommended:
YES
The tour guides were excellent. I was amazed how well the transit center transfer worked. I only have a couple of small quibbles: for those of us who are 6 ft. or over, the seats were extremely cramped, and they became impossible when the seat in front was leaned back! Fortunately there were enough seats in the back so that those of us who were taller could fit. The snack provided on the way was not very good --in my opinion.
Score:
Recommended:
YES
Recommended:
YES
Muy buenas las guías Marta y Angélica. Educadas, amables y muy conocedoras de la historia maya.
Sólo considero que sería mejor agrupar a los turistas por idioma pués se pierde mucho cuando los guías tienen que repetir la explicación en dos idiomas.
Muy bien calculados los tiempos en los distintos lugares de visita.
Muy linda La Casona en Valladolid, llena de historia. Muy rica su comida y excelente la atención de los meseros.
Quedamos muy conformes con la excursión.
Score:
Recommended:
YES
Recommended:
YES
We enjoyed every part of this trip. Quite a lot of stuff included in this full-day trip, food and service were brilliant at both places. We got a very good guide/team also.
Score:
Recommended:
YES
Recommended:
YES
Miguel, Nestor and Henry were wonderful - informative, funny and helpful. The bus was comfortable and the cold drinks and towels were a blessing. We had an amazing and unforgettable day that I would highly recommend to others.
Score:
Recommended:
YES
Recommended:
YES
Slow start. Need to increase efficiency from hotel pickup to bus exchange at Xcaret. Good breakfast, lots of drinks available all day,excellent lunch. Fantastic tour guide - lots of info provided.
Would have liked more time at Zaci and Valladolid
Score:
Recommended:
YES
Recommended:
YES
Although we had to re-schedule the tour on the next day due to a misunderstanding with the tour operators doing hotel pick-ups, the tour itself was amazing. The driver was courteous and operated the bus safely and with ease. The tour guides were very knowledgeable and made the entire day a true pleasure. I would definitely book another trip with Cancun Adventure, you made re-scheduling easy and by way of your wonderful staff made our day a day to remember.
Score:
Recommended:
YES
Recommended:
YES
Great hospitality by all staff and very knowledgeable, friendly and has great
sense of humors!!!!
Made me trip so memorable.
Thank everyone!!!
Score:
Recommended:
YES
Recommended:
YES
My husband and I had an amazing time in Chichen Itza. The tour was very informative and detailed. I felt like we were well prepared for the day. The only thing I would change would be the time we had to explorer in Valladolid, it is very short and the town is very nice I wish I would have had time to walk around and look at the shops. The food at the restaurant La Casota was amazing, very authentic and delicious. I would gladly recommend this tour to my friends.
Score:
Recommended:
YES
Recommended:
YES
The archaeological site was great and I highly recommend tours like this. Lunch in Valladolid was good, but there was not much time in the city and for visiting the cenote. The travel can be improved...
Score:
Recommended:
YES
Recommended:
YES
The tour was very well-organized. Great energy from the staff and guides from start to finish. Our guide was funny, entertaining, and knowledgeable about the culture, the area, and its people. Very happy with this tour!
Score:
Recommended:
YES
Recommended:
YES
This was one of the best tours we had taken. We were late arriving in Cancun by 1 day and missed our tour the next morning. Thank you Cancun Adventure to rescheduling our tour without any hassel. We had such a great time and the guides we very informative, kind, funny and made the tour that more enjoyable. The lunch at Valladolid was great as well. Will be back to cancun hopefully soon and will book again with Cancun Adventure.
Score:
Recommended:
YES
Recommended:
YES
I was very happy with our guide as well as guide at ChichenItza. They made our trip very interesting.
Score:
Recommended:
YES
Recommended:
YES
Good time. Cold towels and drinks were awesome. Also, umbrellas are furnished to block sun and/or rain.
Score:
Recommended:
YES
Recommended:
YES
Good experience
Score:
Recommended:
YES
Recommended:
YES
Our time at Chichen Itza was fantastic! Our guides were very friendly and knowledgeable throughout the entire day. Would definitely use this company again.
Score:
Recommended:
YES
Recommended:
YES
Overall the tour was great. I wasn't that impressed with the sinkhole portion of the tour and heard other sinkholes were more interesting so that would be my only complaint.
Score:
Recommended:
YES
Recommended:
YES
Great trip with expert tour guide. You can get a lot of detail about the culture and history, which is cool. This is totally worth of the time and money.
Score:
Recommended:
YES
Recommended:
YES
Best day EVER while in Cancun!! Our guide was knowledgable and very funny, lots of laughs and learned so many things
Score:
Recommended:
YES
Recommended:
YES
Omar and his companion as far as being our travel guides were wonderful. They explained all about out trip. We had such a wonderful time with our grandchildren doing this one adventure as we had many adventures that we did in Mexico while we were there on spring break, as I said
Chichen Itza was a wonderful experience I would recommend it highly to anyone.
Score:
Recommended:
YES
Recommended:
YES
Our your guide did not speak English well. he 95% used Spanish and used little bit of English. He wasn't even sure about some regular details about the attraction. Unfortunately I dont remember our tour guides name. There were 2 guides one was George and other one was the one who was not good enogh.
Score:
Recommended:
YES
Recommended:
YES
Excellent tour guide, very good driver, the breakfast on the bus, the buffet lunch and the whole package was top notch.
Score:
Recommended:
YES
Recommended:
YES
It would have been nice to have had a little more time to explore Valladolid after lunch. I found that hurried
Score:
Recommended:
YES
Recommended:
YES
The buffet at the restaurant in Valladolid was sooo good!!! I was able to have the real Mexican food :) but I wish they could have giving us more than 30 min to eat.
Score:
Recommended:
YES
Recommended:
YES
It was the best tour ever! Comparing to other companies this was the best. From beginning to end the service was amazing and the guide (Ricardo) was very knowledgeable and personable. I would definitely book through this company whatever excursion I decide to do! Thank you for an amazing experience~
Score:
Recommended:
YES
Recommended:
YES
The tour exceeded my expectations. Tour guides were knowledgeable, nice, & friendly. Highly recommend!
Score:
Recommended:
YES
Recommended:
YES
Great tour guides and bus driver made for an awesome day.
Score:
Recommended:
YES
Recommended:
YES
Awesome time!
Score:
Recommended:
YES
Recommended:
YES
Our Guide - Ceydi, was fantastic! She is quite knowledgeable and it's great to see that the Mayans are still around ;-)
Score:
Recommended:
YES
Recommended:
YES
The day was very well run, comfortable coach and excellent tour guides both on the coach at the site. The English speaking guide at the site had excellent knowledge of the culture and history. Lunch was excellent. The whole day met all our expectations. There could be a few less stall holders at Chichen Itza.
Score:
Recommended:
YES
Recommended:
YES
My partner and I were very impressed with the information and service provided on this tour. It was obvious to us that our guides were going above and beyond. The food was good, the bus was decent, the day was LONG. We got cool cloths for our faces after spending time in the sun and lots of water to drink.
Score:
Recommended:
YES
Recommended:
YES
We enjoy this tour. The toyr guides where very knowledged and explain and answer all our questions. The included food and all the organization was excelent.
Score:
Recommended:
YES
Recommended:
YES
Very well organized! Our Tour guide Pedro was very knoledgable and prepared. Only thing i would change is the breakfast on the bus. Sandwich for breakfast was not really what you want at that hour.
Score:
Recommended:
YES
Recommended:
YES
Great comfortable buses with wonderful air conditioning. Knowledgeable and fun guides.
Score:
Recommended:
YES
Recommended:
YES
Great comfortable tour, Hymmie and Jaun were both great and very
informed tour guides, we had a great time.
Score:
Recommended:
YES
Recommended:
YES
The trip is an all day excursion and is enjoyable. Chichen Itza is a place that everyone who has a chance to visit should do so. The bus ride there is long without much to see on the way. Our guides where nice but talked almost no stop for the two hour ride there, it was a little too much. The breakfast provided on the bus was more like a lunch, it was a turkey sandwich with a muffin and orange juice. There was coffee for those who drank coffee. One we arrived we were given headsets so we could hear our guide, great idea. Umbrellas were available for those who wanted them to protect from the train or sun. Next we received lanyards to carry a bottle of water on our tour around the site. There are vendors all over the site and they call out to you and approach you but just ignore them and enjoy the history of the area. Our guide was very knowledgeable and friendly and spent about 90 minutes taking us around and explaining all the ruins. Then we had a little over an hour on our own to explore. This was the time we spent shopping for the local handicrafts from the vendors. The guides discouraged us from buying here and suggested waiting till the next stop in Valladolid, where we would be having lunch. However if you are careful about what you buy and can haggle on prices then buying from the vendors can be fun. I purchased a marble chess set for a great price. Next it was back to the bus for soda or beer and ice cold towels to cool off. Once onboard it was a short trip to the restaurant for a great buffet lunch and a poor excuse for a souvenir shop. I'm very glad I made my purchases with the vendors. It would have been great if we could have spent time in the town to shop but it was back to the bus to see the sinkhole. The trip to the sinkhole took 10 minutes and to be honest it wasn't worth getting off the bus for. Back onto the bus and more beer, soda or water and ice cold towels again, very nice touch. Then we were off for our return back to our hotel. On the way we were given survey cards to fill out, sorry not interested in doing homework. Then the guides passed out some local candies, collected the cards and it was a great chance for everyone to catch a nap after a long day. We booked our trip online and saved $25 off of the price the travel agency at the resort charged everyone else from our resort that came with us. I hope you enjoy this day trip as much as we did.
Score:
Recommended:
YES
Recommended:
YES
Great tour!
Score:
Recommended:
YES
Recommended:
YES
I can't say enough about this tour. It was great, from start to finish. We had Jesus for our guide, he was awesome. As he said, "we would be walking with Jesus." Highlight of our Cancun trip.
Score:
Recommended:
YES
Recommended:
YES
Amazing! Simply one of the most AMAZING experiences of my life!
Score:
Recommended:
YES
Recommended:
YES
Our Guide Miguel is very knowledgeable, respectful to elderly participants and friendly.
Score:
Recommended:
YES
Recommended:
YES
This tour is very enjoyable, the guide, Jorge, told us a lot about the ruins while on the way so we didn't have to waste a lot of time actually at the ruins. Very nice.
Score:
Recommended:
YES
Recommended:
YES
The excursion to Chichen Itza and Valladolid was a highlight of our vacation. The tour was very well organized and paced. The microphones and ear pieces used by our delightful guide, Juan Jose, made it possible to listen to information while taking photos. The dinner in Valladolid was delicious and perfect after touring Chichen Itza--a wonderful buffet in a beautiful city. Seeing Valladolid and walking around the colonial city was one of my favorite parts of the day. We're so grateful for small touches like a cool towels and drinks when we returned to the bus. Thank you for a memory that will last a lifetime!
Score:
Recommended:
YES
Recommended:
YES
