About Us: Your Local Tour Operator in Cancun and the Riviera Maya Since 2009
Go Visit Cancun is the trade name of Cancun Elite, S.A. de C.V., a receptive tour operator based in the heart of the Cancun Hotel Zone. Since 2009, we've designed, operated, and sold tours, excursions, and airport transfers throughout Cancun and the Riviera Maya: we run our own private tours and transfers directly, and for the rest of our catalog we work with a network of trusted local tour operators and businesses, hand-picked and supervised by us.
What We Do
Our Experience
We've been operating in this destination for over 15 years, which gives us firsthand knowledge of high- and low-season schedules, weather patterns, and the logistical quirks of Cancun and the Riviera Maya that you just can't learn from behind a desk. We run our own private tours and transfers with our own fleet and staff, coordinating directly with our drivers and guides, and we round out our catalog with a network of local tour operators we monitor on an ongoing basis.
1,000,000+
Travelers served
80+
Active tours in our catalog
Why Book With Us
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Clear booking process: we confirm availability directly with the operator before locking in your reservation, so you know for certain your spot is secured before you travel.
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In-house operation plus a vetted partner network: we run our own tours and private transfers directly; the rest of our catalog is delivered by local operators we maintain a direct, ongoing relationship with.
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100% secure payment: our payment platform is validated for online transactions, with personal data handled confidentially in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
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Flexible cancellation: free cancellation up to 24 hours before your tour.
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Bilingual support: service in English and Spanish for international and local travelers alike.
How to Reach Us
Our operations and customer service center is located at Centro Empresarial Nautilus, Blvd. Kukulcan 3.5-Local 5, Zona Hotelera, 77500 Cancún, Q.R. — our administrative and coordination office, not a walk-in storefront or ticket counter — so the best way to reach us and book is by phone, chat, or directly online at govisitcancun.com.
Phone
+52 (998) 849-4911Call center hours
Monday through Sunday, 7:00 AM – 8:00 PM (Cancun local time)
Contact form: contact page
Certifications & Guarantees
National Tourism Registry (SECTUR)
Cancun Elite, S.A. de C.V. is registered with Mexico's Secretariat of Tourism as a licensed tourism service provider — ground transportation operator.
- Registration No.:
- 05230050565e7
- Valid through:
- July 22, 2027
PCI Compliance
Our payment platform meets PCI security standards (Payment Card Industry Security Standards Council) for card transactions.
Quintana Roo State Tourism Registry (RETURQ)
Also registered at the state level with RETURQ.
- Folio:
- 002-002-002066/2026
- Valid through:
- December 31, 2026
Rated "Excellent" by 870+ travelers on Tripadvisor
At Go Visit Cancun, we're backed by the trust of thousands of travelers who've already experienced our tours. Our "Excellent" Tripadvisor rating updates with every new review, always reflecting our current level of service.
