Overall rating:
(471 Reviews)
Awesome Tours
I booked two tours for our family on our first visit to Cancun and our expectations were surpassed. Our group consisted of 11 family members and we took the Xichen Deluxe, and the Xcaret Plus tours. The transportation from our hotel to both sites was excellent on board very clean and comfortable motor coach buses. Both tours were bilingual, and our tour guides were very knowledgeable explaining the history of each site and surrounding area. At Chichen Itza we had the opportunity to separate into two groups, English and Spanish. Part of our family took the English tour, and the rest took the Spanish tour. Both were excellent. The Chichen Itza tour included a boxed breakfast, and both tours included an awesome buffet lunch. We will definitely return to experience the other available tours. Thanks to our tour guides Arturo and Manuel and our bus driver David for an excellent experience!
We bought the Xoximilco, Xplor & Xcaret tours package. First of all the savings are amazing purchasing through this site. Secondly the staff was always on time picking us up, everything was very organized. Buses were very comfortable. Tours were amazing, had a great time!
We purchased the Xoximilco, Tulum-Xelha, and Xcaret tour package. The savings were great. Staff was excellent, always on time & buses so nice & clean. Tours were excellent & food included with each tour was amazing!
The shuttle pick up was punctual to the point where I almost got left behind. The activities were memorable and the meals were varied and delicious.
I just want to say thank you from my family. We had a blast in Cancun & your employees was all excellent. Ive been telling all my family, friends & co-workers to use you when they go to Cancun. We are already planning for next year with the rest of the family which consist of 25 people. Again thank you.
We had a wonderful time at all three of the excursions that we experienced. XPlor, Coba, Xel-Ha, and the Cenotes were all great. Our guides and bus drivers were professional and very knowledgeable about the area, the history, and what we needed to do. A special thanks to Pedro and Pedro on our Cenotes trip. We enjoyed the Cenotes the best as it was a relaxing and exciting day. The half day at Xel-Ha was not long enough and the snorkeling wasn't very good. Xel-Ha almost needs to be a full day so that the activities in there can be enjoyed (maybe include one or two different activities in the cost...?) XPlor was amazing! The food at all event spots was very good and the guides were helpful even with that.
A great time was had!
Excelente servicio, puntualidad y los muchachos del tour muy amables!
Xel-Ha is a beautiful place; however very crowded, but staff was positioned well to handle crowds quickly. Locker rooms VERY HOT. Xenote tour was a great experience. Only complaint is that receipt stated refreshments would be served during travel and chocolate and sweet breads after every xenote activity. Reality is only one offering of chocolate and sweet breads after one of the 4 xenote adventures. Lunch was nice but drinks disappeared quickly and not replaced.
Loved our excursions with Cancun Tours. The staff is friendly, helpful and genuinely enrich the tours we took. Highly advise planning your tours with them, my friends and I can't wait to return to Cancun/Riviera Maya and book a couple more tours.
These guys and gals know what they are doing. Well organized and extremely easy tours. This is the second time we have used them and we will use them again next time!
Great tour only thing is the time goes by very fast and there was more to do. So worth going back again.
I enjoyed pretty much all the tours. It was very hot at Tulum, you guys should provide us with umbrellas like you did at Chichen Itza. Lastly, we stayed at the hotel Ocean Dream and we had to walk every single day to Fiesta America before and after the tour after being very exhausted. In general, the tours were amazing, and the guides were incredible and helpful. I am planning to go back next year for sure.
Excelente service you get what they promise and the prices are the best . The staff are very helpful and friendly and responsible. I will always use their services.
Great staff. Extremely cramped minibus though.
My Husband and I had an amazing time with all the tours. It was easy, no stress, and the tour guides were very helpful and friendly!
It was great !!
We loved everything about our 4 tours ! Thank you experiensas xcaret ! You truly made our vacation memorable . We are planning on returning with our children in a few months and are definitely booking tours with you!
Great tour specially breakfast in my way to Chichen-itza.
We had a great time! Will definitely go again.
I had a great time with Cancun Adventure. All the staff was very professional and All my three tours were always on time.
Very informative our tour guide (Rexh)
Excellent time at Xel-Ha and XPlorer Fuego......a must do adventure!! Great for families!!
Extraordinaria experiencia con ustedes y todo su equipos trabajo
My only complaint is that there was not enough time to enjoy the sight. I would have loved to visit at my destination longer. Chitchen Itza. Otherwise it was very well organized, friendly and educational. I love Cancun. First time visitor.
The tour guides were amazingly friendly. The whole process was smooth and the excursions were great value for the price.
We had some much fun. We strongly recommend these park to all our friends. The fun and.the shows were excellent. Hope to see you again.
Our trip to Chichen Itza and Xplor Fuego was absolutely amazing. Highly recommend!
It was fun I enjoyed it and you can never say there's not enough to do
The xenotes tour was the best, worth the money
Everything was great except for the food. Much to improve on.
Very pleased with the tour and all the information provided
Excelent, we loved all the tours!
Both tours were great and excellently guided! Thank you for such a great time!
We were picked up promptly. Absolutely loved Xcaret! Everybody was friendly and super helpful! Will definitely be returning! Xocimilco was ok, I think it's definitely not for everybody. The music was wonderful though!
We did the package of Xplor and Xenotes and it was amazing both days. Our tour guide for Xenotes, Eric, was beyond awesome. He was very funny and welcoming. We enjoyed our excursions
LOOOOOVED the experience! We did a couple packages - Tulum + XelHa and Xplor Fuego. Both were fantastic. My hubby and teenage boys made memories that will last a lifetime.
My only critique is in regards to the announcers on the bus to/from the excursions - they all spoke extremely too fast. Even though they did an OK job going back and forth between English and Spanish, they spoke tooooo fast (and sometimes to low). I'm sure they get bored of saying the exact same thing everyday, but they have to remember that this is the first time the patrons on the bus are hearing it. Slow down and pause more.
Overall, I have a good experience with the exception of Tulum/ Xelha transportation. It was not a direct drive we were taking to a parking garage which ended being a waste of time.
Xplor was a blast. Zipline exciting and safe. Xochimilco was cultural adventure - be prepared to party!
Tours were as described. We enjoyed both Xplor and Xoximilco with friends. Because we were staying at different resorts coming from different directions, almost got placed on a different boat at Xoximilco but it all worked out in the end. The guides were all fantastic
Excellent!!!! That's all I'm going to say. Great staff. I was very impressed.
Great adventures for the whole family! Xel Ha Xplore and Chichen Itza were all a must do!
It was the best!!! I loved everything about it! The tour guides were great, staff very friendly, activities super fun! It was the coolest thing I've ever done!! Food was delicious! I loved it all!
Both tours were great.
The tour guides were awesome.
Booked Chichén-itza delux, xel-ha, and xplor fuego. Everything was wonderful and no complaint at all. Service was great, staff was on time, and we got to do everything at the theme parks. Antonio was our guide at Chichén-itza. Very funny and super nice! He kept us entertained during the entire bus ride (3 hours+). Directions were clear and they did a good job of making us safe at a strange city. Very satisfied with everything!!!!! Most importantly, we couldn't find anything cheaper than what we booked here at this side!
Xel-Ha exceeded my expectations! The lazy river and the biking were super fun!
these tours keep getting better and better every year that I take them,
The tours met all my expectations, definitely recommend going to chiche-itza and xenotes.
Highly recommend explore and xichen itza tours. The explore tour is adventurous where as the xichen itza tour is rich in history.