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Tour Packages Reviews

Overall rating: 4.5 stars (472 Reviews)

We had a fabulous trip and it was made just that much more special by our knowledgeable guides. Our driver Mike was great and super friendly, Rambo (Sylvester) was funny and shared great advice and Apo was so knowledgeable about chichen! Apo took us on a longer tour and shared information about the less visited parts which was so welcomed and a great insight into the Mayan culture. He shared photos of interior parts of the ruins we could not see from outside to gain a better understanding of it all. The service on the bus was fantastic. The bus itself was very comfortable and there was a clean, working toilet facility so that was never an issue. We were served with plenty of water and/or pop on the way there and beer on the way home. The restaurant in valodalid was not our favourite but had decent food and the lime soup suggested by Rambo was perfect and it was a beautiful restaurant. We ate a large breakfast prior to pick up and Mike, Rambo and Apo served us ham/cheese sandwiches, muffins and a juice as well so food was not an issue and we were not hungry. We were told we would be back around 9pm possibly later. Traffic was great I guess because we made it back to our resort by 815 so had a late buffet dinner. Advice to other travelers is only to by a Mexican treat in vallodalid. Small chips or bag or munchies or a Mexican candy! They are all worth trying and sometimes you can get a little hungry on the bus ride home after all that walking. We were prepared though and it was not an issue for us at all. Thank you so much for making this tour so spectacular for us. I had 2 teens with me and they loved it! Score: 5 stars Recommended: YES from Calgary Canada
One complaint - Xcaret closed early on the Sunday we were there for an employee Christmas party. It would have been nice to know before hand giving us the option to change our day there or at least arrange our time differently while there. We missed deveral things we wanted to see because they moved up their times without notification. Score: 5 stars Recommended: YES from Farmington Hills, Michigan
All was great. Enjoyed my time out there and the buses were there on time! Score: 5 stars Recommended: YES from Los Angeles California
Loved the tours. Very well organized and guides were very friendly and knowledgeable. Highly recommend. Score: 5 stars Recommended: YES from Raleigh, NC
The tour was great, the tour guide was able to speak english and provide all the necessities of the tour. We enjoyed every day of our tours. Xcaret was amazing especially the dances the music everthing was amazing. I strongly recommend the tours Score: 5 stars Recommended: YES from Canada
My experience was better than expected! Score: 5 stars Recommended: YES from Los Angeles Ca
Everything went perfect! I enjoyed the tour guides. They made the tour very fun and very informative. I will definitely book again with this company. I am very pleased. Score: 5 stars Recommended: YES from Perris, California
Excelente servicio. Es la segunda vez que reservo las excursiones de Cancún con ustedes y todo ha corrido sin problemas. Son el sitio que recomiendo a mis amistades. Score: 5 stars Recommended: YES from Puerto Rico
The overall tour package was good for the price, the transportation was comfortable and guides were very good, the Xplor Park needs more time though so the start could be a little early. Score: 5 stars Recommended: YES from LA, California
Really good on picking up on time schedules and day scheduled. Friendly and polite workers. Score: 5 stars Recommended: YES from Tijuana baja california
Really good on picking up on time schedules and day scheduled. Friendly and polite workers. Score: 5 stars Recommended: YES from Tijuana baja california
Very well organized and managed. Score: 5 stars Recommended: YES from Texas
Wonderful adventures with great tour guides, what else could you ask for. Score: 5 stars Recommended: YES from Covina, CA
The tour guides were very knowledgeable and helpful. Score: 5 stars Recommended: YES from Los Angeles, CA
Great excursion! We did the VIP option as we upgraded upon arrival! We loved the whole day and had a great time! Score: 5 stars Recommended: YES from New york
All the tours should have unlimited food and drinks just like Xel-Ha, families with little kids get very hungry on the bus when traveling more than 1 hour and early in the morning, it's going to attract more travelers, and going to make people feel better. Score: 4 stars Recommended: YES from Sherman Oaks, CA
Amazing staff, amazing people and amazing country! Score: 5 stars Recommended: YES from Sydney, Australia
Amazing!!! I booked 3 days of activities for a family of 4. We did Xplor, Xcaret and Tulum/Xel-Ha, all were incredible and I received a discount for getting the package. Will definitely use Cancun Adventure again. Score: 5 stars Recommended: YES from Chicago
I was worried about using a tour website rather then booking directly , but it was much cheaper an Honestly was the exact same stuff and bus, will use again Score: 5 stars Recommended: YES from Chicago
Need more time at Cenote Ik Kil on the Chichen tour to be able to enjoy swimming and lunch. Score: 5 stars Recommended: YES from Orlando, FL
This is my first time in CANCUN and was bit concerned over several security things in CANCUN but all ends up to a memorable journey for me and my family.Tours were operated by Experiencias Xcaret and Cancun Passion and both of them were excellent. Tour guide for Xchichecn(Omar & Andres), Xcaret (Alfanso), Tulum (Ana) were very much helpful and they had a good knowledge about the heritage and history. Apart from that I had an airport/hotel transfer (to & from) and both are on time with helpful do's/dont's tips. All this bookings were done via Cancun Adventure and they were very helpful during all the bookings,queries (chat: Jennifer). Score: 5 stars Recommended: YES from Mexico City
Had so much fun. These were both great adventure. The service was A-1 Score: 5 stars Recommended: YES from San Diego, CA
Great guides and great buses / Very together company Loved our shuttle driver to and from the airport Score: 5 stars Recommended: YES from SOUTHERN UTAH
Breathless. That's all I have to say. Score: 5 stars Recommended: YES from Los Angeles
We did Xelha which was great. The food was fantastic, the kids loved the snorkeling and ropes course. There was a lot to do that was included we didn't feel we needed to pay for any extra activities. We did the Tulum tour and Xelha in 1 day. Tulum was great, we did wish the tour guide was with us longer in the ruins and didn't have to speak two languages. Although he did a great job speaking both languages it was hard to follow. Xplor was fantastic as well, we had a great time in the caves and zip lining. The food wasn't as good as Xelha but it was okay. We wish the bus came to pick us up earlier though. All in all both days were great fun for the whole family! Score: 4 stars Recommended: YES from Lehi, UT
We had a blast! They were punctual and very friendly. Score: 5 stars Recommended: YES from Atlanta, GA
Everything ok Score: 5 stars Recommended: YES from Uruguay
Excellent Score: 5 stars Recommended: YES from Costa Rica
Great service Score: 4 stars Recommended: YES from CA
Great experience with Cancun adventure tours! This was the second time using them. I had Xplor and Xel Ha booked with them. They picked us up on time at our hotel and drove directly to Xplor. After we finished, they picked us up at the designated location and gave us a time when to be there. For Xel Ha, they were 15 mins late for the hotel pick up. No safety issues and it was the least expensive tour package I could find. I would highly recommend them. Score: 5 stars Recommended: YES from Scottsdale, AZ
Our family had an amazing time. We will definitely recommend all excursions and Cancun advantage to others. Service was amazing as well. Score: 5 stars Recommended: YES from Chino, CA
very good Score: 5 stars Recommended: YES from
Amazing tours. Score: 5 stars Recommended: YES from Los Angeles, CA
We have been enjoying this tour group for years when coming to the Mayan Riviera.. the only company I will use when booking tours Score: 5 stars Recommended: YES from Edmonton, Alberta Canada
We have been to Xel-Ha 3 times and each time we love it more. There is so much to do there and the food and drinks are included in the price! Great value. We also went to Explor for the first time. It was fun and would probably go back next time we visit Cancun/Rivera Maya. Score: 5 stars Recommended: YES from Salt Lake City, UT
I highly recommend Xel-Ha, Tulum and Xcaret. All three tours were amazing. I want to go back soon and will definenatly do as many tours as possible. The company is organized and professional. I couldn't ask for a better vacation. Thank you to everyone at Cancun Adventure! Score: 5 stars Recommended: YES from San Diego, CA
Everything was professional and exceptional. Score: 5 stars Recommended: YES from New York, NY
The tour to Chichen Itzá is too rushed. Score: 5 stars Recommended: YES from Manizales Colombia
Awesome Score: 5 stars Recommended: YES from Canada
I loved all 3 adventures Score: 5 stars Recommended: YES from Tucson, Az
Every excursion that we took was just the experience that we wanted Thanks to all Score: 5 stars Recommended: YES from Malakwa
all of our tours were amazing! the service was great and our guides were very friendly and informative. Will do this again through Cancun Adventure Score: 5 stars Recommended: YES from New York, USA
The duration time between hotel and chichen itza is a little bit long Score: 4 stars Recommended: YES from Vancouver BC
Excellent! Score: 5 stars Recommended: YES from Arizona
Todo bien :-) El servicio y puntualidad y ayuda por WhatsApp fueron increíbles. Score: 5 stars Recommended: YES from Costa Rica
It was very fun. Score: 5 stars Recommended: YES from Lima, Perú
The tours seemed well organized and informative.We will be sure to use your tour services on the next excursions Score: 5 stars Recommended: YES from Redding , Ca.
Everything on time and perfect Score: 5 stars Recommended: YES from PR
This tour package was a great way to see xcaret & Chichen itza. Score: 4 stars Recommended: YES from Australia
Xcaret is absolutely stunning. Hours of fun things to do and explore. I cannot reccomend the river swim highly enough. That will stay with me forever. Just breathtaking Score: 5 stars Recommended: YES from

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